Visualizing alignment is more than a buzzword-it's a necessity in the new world of ABM. On this special Scrappy ABM panel, Mason Cosby is joined by Christina Bottis and Chris Geraci from Mural to tackle why so many marketing and sales conversations feel aligned in the room, but fall apart in execution. When remote work removes the whiteboard and hallway chats, teams risk leaving with different images in their heads-even when everyone thinks they're "100% on the same page."

Hear candid stories from the trenches: launching ABM strategies in the chaos of COVID, why PowerPoint slides aren't enough, and how Mural's teams now center everything on visual artifacts. Mason Cosby, Christina Bottis, and Chris Geraci dig into the hard questions-what does "alignment" look like, who actually owns which metrics, and how do you build trust when marketing's metrics feel like "Instagram versus reality" to sales? This episode is packed with raw moments, practical rituals, and surprising truths about empathy, human connection, and why the best digital experiences are also the most human.