Associated with
Michael Mace
5 min read
Home delivery rules today, but won't necessarily rule tomorrow: UserTesting's COVID-19 Impact Study, July 2020, Part 2
The pandemic has driven widespread use of home delivery services and curbside pickup. Most consumers love those experiences, but they say it won't drive a permanent change in their buying habits. Why is that?
These and other insights were produced by the July edition of UserTesting's COVID-19 tracking study, a combination of interviews and survey conducted in June-July 2020. Due to the large volume of findings, we've split the report into three parts:
More Ways to Read:
🧃
Summarize
--
The key takeaways that can be read in under a minute
Sign up to unlock
Worth the squeeze
Get access to the condensed version of this piece, and every other article on The Juice, and so much more.
Start a free account on The Juice and we'll send you weekly emails sharing which podcasts, blogs, guides,
etc. are trending with other marketing or sales pros. We call it the Top 5!
Other content from
UserTesting
Featured by Salesforce
