IDC has released their Marketscape report for Worldwide Manufacturing evaluating Field Service Management Applications. In the report, IDC evaluated Oracle Field Service and has named Oracle a leader in its ability to support the manufacturing industry.

Manufacturers have always been a focus for field service solutions, but lately the industry has received more attention. Manufacturers often rely on advanced workflows and complex use cases, in order to maintain often complex and widespread assets. As the manufactures looks to future proof their service divisions - side of the business – there is much to consider, particularly finding the right field service management software.