U.S. women's soccer legend Mia Hamm said it best: "It's more difficult to stay on top than to get there." So when we learned that Oracle was recognized in the Gartner® Magic Quadrant™ for Field Service Management for the 10th consecutive year, we felt a tremendous sense of accomplishment.

What's especially meaningful is that we've maintained our leadership position by innovating for our customers-introducing real-time features like the intelligent assignment assistant, adding capabilities like the digital assistant within Where's My Technician?, and enhancing the overall user experience-while continuing to deliver successful outcomes for some of the largest service organizations in the world.