Running a small business in 2023 means engaging with the digital world – whether talking to your team, building a sales pipeline, or just staying on top of your paperwork. So, to help you engage efficiently, we're looking at the good and bad of essential small business software.

From accounting software and tax programs to web hosting, email, and collaboration tools, check out our list of the best pieces of small business software in 2023

Committing to new small business software is a big deal, so it's essential to know what to look for before starting your search. We've examined software against six key criteria before breaking it down into how it's used. These critical factors are: