In the most basic of terms, Argo Group sells promises. The $1.8 billion, publicly-held company is an international underwriter of specialty re/insurance, so trust is an essential part of every relationship. If Argo can't deliver on its promises, partners and policyholders can't stay in business.

So when employees asked for more modern technology to better meet partner and client expectations, Oscar Guerrero got to work. Guerrero, Group Deputy CFO at Argo, recognized that the company needed to embrace a cloud-based financial solution to ensure that employees always had the latest, most up-to-date technology. A little more than four months after choosing Oracle and Huron as the technology provider and implementer, respectively, Argo rolled out Oracle EPM Cloud and Oracle ERP Cloud to its employees.

"When we started this journey, it was all about the people and the culture," said Guerrero. "These investments weren't necessarily specific to solving the technology need, but it was more specific to solving the relationship need with our employees."