Associated with
Suzanne Barnecut
10 min read
Squarespace's Jessica O'Connell on customer support as brand ambassadors
It sometimes happens that the right career finds you when you aren't looking. Such was the case for Squarespace's Jessica O'Connell. Here she shares more about the lessons in leadership and customer experience that she's learned along the way-and how she champions her team to be customer support brand ambassadors.
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