Genesys, Salesforce share AI insights for combining empathy and efficiency
Jack Nichols of Genesys and Tony Flores of Salesforce share their insights on how artificial intelligence is transforming customer service, including the real-world impact of AI in the contact center and how expectations for CX and CRM technologies are evolving.
More Ways to Read:
🧃
Summarize
--
The key takeaways that can be read in under a minute
Sign up to unlock
Worth the squeeze
Get access to the condensed version of this piece, and every other article on The Juice by AudiencePlus, and so much more.
Start a free account on The Juice and we'll send you weekly emails sharing which podcasts, blogs, guides,
etc. are trending with other marketing or sales pros. We call it the Top 5!
Other content from
Genesys
Podcast Episode
Podcast Episode
Featured by Rep.ai
