As companies grow more comfortable with the idea of using chatbots on their websites, even those who don't have in-house developers might want to get on board with the chatbot trend.
To do this, someone has to know how to build a chatbot, which can be confusing for non-tech-savvy people. Even companies who do have in-house developers might not have someone skilled at creating a chatbot on their own.
Fortunately, there is more than one way to build a chatbot, each requiring a varying level of technical skills.