Associated with
Douglas Karr
John Koetsier
Devin Harold
Paige Musto
Dom Nicastro
John Boitnott
Bob Thompson
Varun Khanduja
Mandy Drew
Justin Threlkeld
7 min read
What is Customer Empathy? 9 Industry Experts Weigh in | UserTesting Blog
The Age of the Customer has arrived and embedded itself across every industry. Customer empathy-something that may have seemed like a buzzword or lip-service in the past, has proved to be a competitive differentiator.
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