The world has changed a lot in the last couple months, but our customers have been a bright light in the dark. Be inspired by how these companies found a way to make a difference and how Zendesk got to help.

Cloudbeds-a software vendor that allows people to start, run, and grow their hospitality businesses-was among the first to see COVID-19's decimating effect on the industry. Even as occupancy rates slipped, they spotted an opportunity to serve housing providers while doing good: connecting those who can offer lodging to the essential workers and high-risk groups that have been displaced.

They centralized that work under #hospitalityhelps, a non-profit network of fourteen partners that connects available beds with the people who need them, from at-risk nursing home residents to healthcare workers relocating to COVID-19 hotspots. Zendesk Support enables fast request routing, seamless communication coordination, and quick query resolution. In mere weeks, it has helped connect healthcare professionals and others affected by COVID-19 across a growing pool of 1.2 million pledged beds.