Award-winning Customer Success leader, proficient at leading 500+ person global teams. Leader of multiple Customer Success disciplines, including Customer Success Management, Customer Onboarding, Professional Services, Customer Enablement, Learning and Educational, Digital Engagement, and traditional Customer Support. Heavily focused on SaaS/PaaS/XaaS over the past 20 years, with leadership roles in Technical Account Management, Educational Services, Customer Support and, of course, Customer Success.
Personal time: Aspiring home cook. Reluctant 10k runner. Long-suffering Dallas Cowboys fan. And always first and foremost, a #girldad.