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Case Study
Sprinklr
11 Best Knowledge Base Software for 2024
Case Study
11 Best Knowledge Base Software for 2024
LinkedIn Demographic Statistics for Marketers in 2024
Case Study
LinkedIn Demographic Statistics for Marketers in 2024
Rising to the occasion: global bakery saves 800 workdays in a year with Sprinklr
Case Study
Rising to the occasion: global bakery saves 800 workdays in a year with Sprinklr
Multinational electronics company uses the voice of the customer to drive global innovation
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Multinational electronics company uses the voice of the customer to drive global innovation
How Fooji creates brand love and turns customers into forever fans
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How Fooji creates brand love and turns customers into forever fans
European telecommunications company creates efficiencies in social ads workflow while increasing ROI
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European telecommunications company creates efficiencies in social ads workflow while increasing ROI
GO Telecom dials up customer delight, improves first response time by 90%
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GO Telecom dials up customer delight, improves first response time by 90%
Banking on brilliance: M&T Bank's social media triumph
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Banking on brilliance: M&T Bank's social media triumph
EGGER optimizes organic and paid social ads with Sprinklr
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EGGER optimizes organic and paid social ads with Sprinklr
Gulf Bank's happy returns: investing in agent and customer satisfaction
Case Study
Gulf Bank's happy returns: investing in agent and customer satisfaction
Utility Warehouse streamlines success
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Utility Warehouse streamlines success
Costa Cruises sets sail, responds to inbound messages 25% faster with the same crew
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Costa Cruises sets sail, responds to inbound messages 25% faster with the same crew
Global gaming and entertainment company cuts costs and boosts productivity
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Global gaming and entertainment company cuts costs and boosts productivity
Shiseido Japan boosts overall owned media account performance by 244%
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Shiseido Japan boosts overall owned media account performance by 244%
Hyatt builds customer loyalty by putting care at the heart of its business
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Hyatt builds customer loyalty by putting care at the heart of its business
How innovative technology is revving up the customer experience in the auto insurance industry
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How innovative technology is revving up the customer experience in the auto insurance industry
Planet Fitness pumps up the customer experience with Sprinklr AI+
Case Study
Planet Fitness pumps up the customer experience with Sprinklr AI+
Microsoft navigates social chatter to create meaningful customer experiences, at scale
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Microsoft navigates social chatter to create meaningful customer experiences, at scale
Technology company uses voice of customer insights to improve CX - and its products
Case Study
Technology company uses voice of customer insights to improve CX - and its products
Omnichannel contact center – The ultimate handbook
Case Study
Omnichannel contact center – The ultimate handbook
Vodafone Germany brings efficiencies in social ads workflow with Auto Boost
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Vodafone Germany brings efficiencies in social ads workflow with Auto Boost
Clemson University powers academic research with Sprinklr
Case Study
Clemson University powers academic research with Sprinklr
Global telecommunications company improves engagement rate while reducing human error
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Global telecommunications company improves engagement rate while reducing human error
Energy company brings digital first approach to customer experience with AI
Case Study
Energy company brings digital first approach to customer experience with AI
Grab your phone and an oat drink latte: Here's how Oatly wows fans on TikTok
Case Study
Grab your phone and an oat drink latte: Here's how Oatly wows fans on TikTok
Clemson University powers academic research and trains the next generation of social media professionals with Sprinklr
Case Study
Clemson University powers academic research and trains the next generation of social media professionals with Sprinklr
How IKEA stays ahead of the game: inside the retail giant's global media and brand health monitoring strategy
Case Study
How IKEA stays ahead of the game: inside the retail giant's global media and brand health monitoring strategy
Latin American telecom slashes support costs and boosts sales in WhatsApp
Case Study
Latin American telecom slashes support costs and boosts sales in WhatsApp
Booking.com uses Sprinklr Comment Moderation to manage customer experience at scale on TikTok
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Booking.com uses Sprinklr Comment Moderation to manage customer experience at scale on TikTok
Finance and insurance brand tackles a 110% surge in messages with the power of AI
Case Study
Finance and insurance brand tackles a 110% surge in messages with the power of AI
A Middle Eastern telecommunications company reduces case resolution time by 93% with Sprinklr Service
Case Study
A Middle Eastern telecommunications company reduces case resolution time by 93% with Sprinklr Service
An American manufacturing company drives engagement with influencers and customers
Case Study
An American manufacturing company drives engagement with influencers and customers
Luxury car company conquers the common name game in social listening
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Luxury car company conquers the common name game in social listening
Telefônica Brasil's Vivo scales customer service on social channels with Sprinklr AI
Case Study
Telefônica Brasil's Vivo scales customer service on social channels with Sprinklr AI
Cisco empowers its employees to serve as brand advocates
Case Study
Cisco empowers its employees to serve as brand advocates
Ferrara Candy connects with fans to make every sweet snacking moment memorable
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Ferrara Candy connects with fans to make every sweet snacking moment memorable
How Ubisoft leveraged one unified marketing platform to increase ROI on organic social content
Case Study
How Ubisoft leveraged one unified marketing platform to increase ROI on organic social content
Weight care startup quickly scales social support to serve growing number of customers and prospects
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Weight care startup quickly scales social support to serve growing number of customers and prospects
The News Movement uses social listening to reach a new generation of consumers on social channels
Case Study
The News Movement uses social listening to reach a new generation of consumers on social channels
Vi unifies physical stores with online reviews
Case Study
Vi unifies physical stores with online reviews
The Met Police leverages Sprinklr to meet growing demand for services on social channels
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The Met Police leverages Sprinklr to meet growing demand for services on social channels
Global textile company effectively delivers its sustainability message to consumers around the world
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Global textile company effectively delivers its sustainability message to consumers around the world
Student housing company builds its brand across hundreds of communities
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Student housing company builds its brand across hundreds of communities
Multinational electronics corporation increases customer satisfaction by four points with AI
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Multinational electronics corporation increases customer satisfaction by four points with AI
Automotive leader builds proactive outreach program to surprise and delight customers
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Automotive leader builds proactive outreach program to surprise and delight customers
Multinational electronics corporation reduces customer service response times during the busiest shopping season of the year
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Multinational electronics corporation reduces customer service response times during the busiest shopping season of the year
Realtime Agency optimizes LinkedIn ad spend, increasing lead volume by 37% while reducing cost per lead by 19%
Case Study
Realtime Agency optimizes LinkedIn ad spend, increasing lead volume by 37% while reducing cost per lead by 19%
How Wells Fargo ensures a consistent voice and seamless customer experience across all social channels
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How Wells Fargo ensures a consistent voice and seamless customer experience across all social channels
Estafeta improves customer support SLA by 60 percent and brings best-in-class logistical services to omnichannel experience
Case Study
Estafeta improves customer support SLA by 60 percent and brings best-in-class logistical services to omnichannel experience
Microsoft's social intelligence team turns data into insights with Sprinklr
Case Study
Microsoft's social intelligence team turns data into insights with Sprinklr
Northwestern Mutual used Sprinklr AI to power its most successful social campaign ever
Case Study
Northwestern Mutual used Sprinklr AI to power its most successful social campaign ever
How Groupon Protected its Brand During the Pandemic
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How Groupon Protected its Brand During the Pandemic
How Cdiscount uses Modern Care to analyze customer support interactions at scale and improve the customer experience
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How Cdiscount uses Modern Care to analyze customer support interactions at scale and improve the customer experience
How Sprinklr and LinkedIn enable a highly-scalable and seamless campaign management experience
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How Sprinklr and LinkedIn enable a highly-scalable and seamless campaign management experience
How boAt keeps customers at the heart of their business with Modern Care
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How boAt keeps customers at the heart of their business with Modern Care
How Norse launched an Omnichannel Customer Service Solution in Minutes Using Modern Care Lite
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How Norse launched an Omnichannel Customer Service Solution in Minutes Using Modern Care Lite
How Evri boosted its customer response rate by more than 3,000% without increasing headcount
Case Study
How Evri boosted its customer response rate by more than 3,000% without increasing headcount
How Acer Streamlines Global Workflows to Improve CX
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How Acer Streamlines Global Workflows to Improve CX
How HP Optimized its "Get Real" Campaign
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How HP Optimized its "Get Real" Campaign
How SAP Took Social Media Strategy to the Next Level
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How SAP Took Social Media Strategy to the Next Level
How Herning2022 Leverages Social Listening
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How Herning2022 Leverages Social Listening
How Sam's Club unified customer care with a social-first digital presence
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How Sam's Club unified customer care with a social-first digital presence
How Santander UK Anchors CX in Social Media
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How Santander UK Anchors CX in Social Media
How Honda Unified Customer Care in Online Car Sales
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How Honda Unified Customer Care in Online Car Sales
How AAA Club Alliance Uses A Unified Social Platform
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How AAA Club Alliance Uses A Unified Social Platform
How Allstate Uses Social Recruiting to Attract Talent
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How Allstate Uses Social Recruiting to Attract Talent
How Stage Entertainment Uses AI-Powered Insights
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How Stage Entertainment Uses AI-Powered Insights
How Solvay Uses Social to Sustain Innovation
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How Solvay Uses Social to Sustain Innovation
How Xfinity and Performics Unifies Real-Time Campaign Execution
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How Xfinity and Performics Unifies Real-Time Campaign Execution
How AIDA Cruises keeps the love alive - through good times and bad
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How AIDA Cruises keeps the love alive - through good times and bad
How AkzoNobel UK Reduced Response Times
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How AkzoNobel UK Reduced Response Times
How WalkMe Ensures Digital ROI with Data Integrations
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How WalkMe Ensures Digital ROI with Data Integrations
How Boston University Bolsters Engagement through Social
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How Boston University Bolsters Engagement through Social
How Sonos Improved ROAS at Scale with Sprinklr
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How Sonos Improved ROAS at Scale with Sprinklr
How Standard Chartered Bank Humanizes Digital CX
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How Standard Chartered Bank Humanizes Digital CX
How Hostplus Uses Social Listening and Engagement
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How Hostplus Uses Social Listening and Engagement
How Brookdale Senior Living Scales Digital Strategy
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How Brookdale Senior Living Scales Digital Strategy
How Transcosmos Improved Social Advertising Efficiency
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How Transcosmos Improved Social Advertising Efficiency
How The Arnott's Group Strengthens Brand Trust
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How The Arnott's Group Strengthens Brand Trust
How Dubai Police Creates Happier and Safer Citizens
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How Dubai Police Creates Happier and Safer Citizens
How Lenovo Broke Through the Noise at CES
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How Lenovo Broke Through the Noise at CES
How TSB Enhances CX While Reducing Overhead Costs
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How TSB Enhances CX While Reducing Overhead Costs
How a University Conquered Silos to Raise the Bar
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How a University Conquered Silos to Raise the Bar
How Chick-fil-A Used Listening to #BringBackTheBBQ
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How Chick-fil-A Used Listening to #BringBackTheBBQ
How the ICRC Navigates Crisis and Delivers Aid
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How the ICRC Navigates Crisis and Delivers Aid
Denver International Airport Revitalizes Engagement and CX
Case Study
Denver International Airport Revitalizes Engagement and CX
How Vodafone Idea Reimagined Digital Care
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How Vodafone Idea Reimagined Digital Care
How Performics Unifies Real-Time Campaign Execution
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How Performics Unifies Real-Time Campaign Execution
How Heartland Dental Drives Effective Patient Care
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How Heartland Dental Drives Effective Patient Care
How Mobily innovates to provide care across social
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How Mobily innovates to provide care across social
How YG Entertainment Harnesses Global Fandom
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How YG Entertainment Harnesses Global Fandom
How McDonald's Uses Competitive Insights
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How McDonald's Uses Competitive Insights
How Prada Group Leads Digital Innovation for Brands
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How Prada Group Leads Digital Innovation for Brands
How Social Media Fuels Digital Transformation At Shell
Case Study
How Social Media Fuels Digital Transformation At Shell
Press none for great customer experience
Case Study
Press none for great customer experience