Associated with
Dr. Maxie Schmidt
Posted Dec 3, 2020
•
7 min read
Do You Know The $-Value Of Improving CX?
We just updated our calculations for how much business growth you can expect from improving CX. We did this for the 14 industries we cover in our Customer Experience Index (CX Index™) survey. For all the details, you can check out our new report, "How Customer Experience Drives Business Growth, 2020." But for now, here's [...]
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