How Conversica Optimized Their Renewal Management Process Using Gainsight | Customer Success and Product Experience Software | Gainsight
Associated with
Martta Eicher Rabago Martta Eicher Rabago
Posted Nov 16, 2020 10 min read
How Conversica Optimized Their Renewal Management Process Using Gainsight | Customer Success and Product Experience Software | Gainsight

Conversica is the leader of Business Intelligent Virtual Assistants. Through the use of AI, Conversica helps companies extend their workforce capabilities to attract, grow, and retain customers. Conversica's success also created some significant challenges. Brian Kaminiski, Chief Customer Officer at Conversica, sat with Gainsight's Christine Friscic, Senior Product Marketing Manager, and Lauren Olerich, Senior Director, Install Base Marketing, to share his wise insights into Conversica's struggles, strategies, and renewal wins.

More Ways to Read:
🧃 Summarize The key takeaways that can be read in under a minute
Sign up to unlock