Business process mapping is a visual representation of the steps involved in a business process.
This technique helps organizations understand their operations better. It provides a clear picture of how tasks are carried out, who does them, and how they interconnect.
But it's not just about creating diagrams.
Business process mapping is a tool for process improvement. It helps identify bottlenecks, redundancies, and inefficiencies. It's a stepping stone towards operational excellence. Yet, it's often underutilized, highly manual to create, and very quickly goes out of date. This article will provide a comprehensive guide on its essentials and explore different types of process maps and their uses.
We'll guide you through the process mapping journey. From identifying inefficiencies to engaging stakeholders, documenting processes, and analyzing the maps for improvement.