Associated with
Olivier Jouve
4 min read
Genesys Predictive Routing Sees Growing Momentum and Early Results
With real-time outcome prediction, matching customers with the best agent, Genesys Predictive Routing has helped companies deliver terrific customer experiences while resolving calls efficiently and effectively.
More Ways to Read:
🧃
Summarize
--
The key takeaways that can be read in under a minute
Sign up to unlock
Worth the squeeze
Get access to the condensed version of this piece, and every other article on The Juice by AudiencePlus, and so much more.
Start a free account on The Juice and we'll send you weekly emails sharing which podcasts, blogs, guides,
etc. are trending with other marketing or sales pros. We call it the Top 5!
Other content from
Genesys
Featured by MarketMuse
