Westfield Shopping Centre: Retail CX Success Story Take the full story with you 0 Raised Net Promoter Score (NPS) from 24 to 39 0 Improved star rating from 4.1 to 4.3 0 % Linked NPS to sales with a 5% improvement  0 % NPS improvement resulting in a 2% increase in sales Challenge After a ... Westfield Shopping Centre: Retail CX Success Story Read More »