For post-acute providers, enabling a seamless and personalized patient
onboarding experience is an important first step toward creating a patient-centric
experience. Often the relationship with a patient is also expanded to include
their legal representative (usually a family member) who completes a lengthy
admission packet containing multiple forms for signature. Historically, this
process has been very manual, including printing paper-based forms, driving
heavy "big blue book" paperwork packets back to the office to be scanned and
uploaded into another system.
With DocuSign and Kno2, a post-acute provider can personalize and streamline the entire
admissions process, either remotely or in-person, to ensure a positive experience for the
patient and their family as they transition to your organization. Any post-acute provider with
PointClickCare (PCC) can benefit from the integration between Kno2 and PCC. Through
DocuSign's partnership with Kno2, the patient onboarding process becomes automated.