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Kate Taylor
24 min read
Between Sales and Product: Building Out Self-Serve at Notion & Dropbox
Kate Taylor spent 8 years at Dropbox leading their SMB revenue and scaled sales operation) and is now the Head of Customer Experience at Notion. Here, she shares actionable tactics on getting product-led growth, self-serve and customer service right - from how to build a tighter product feedback loop, to lessons from pricing and packaging experiments.
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