25% of Service Reps Don't Understand Their Customers [New State of Service Data + Tips]

Non-Profit Marketing / HubSpot / Case Studies

25% of Service Reps Don't Understand Their Customers [New State of Service Data + Tips]

Associated with

Precious Oboidhe

13 min read

25% of Service Reps Don't Understand Their Customers [New State of Service Data + Tips]

HubSpot

This post is an analysis of the new HubSpot State of Customer Service report. Checkout our findings and uncover why these trends are happening.

Other content from HubSpot

Article

The Trust Factor: Harnessing Empathy and Authority to Build a Magnetic Brand

What Is Digital Content? I Asked Experts What to Expect From It in 2025 - Here's What They Said

Article

What Is Digital Content? I Asked Experts What to Expect From It in 2025 - Here's What They Said

Real or AI-Generated? You Guess [Quiz]

Article

Real or AI-Generated? You Guess [Quiz]

Cloud Hosting: What It Is, How It Works, and Why It's Quickly Replacing Traditional Web Hosting

Article

Cloud Hosting: What It Is, How It Works, and Why It's Quickly Replacing Traditional Web Hosting

Featured by Salesforce

Salesforce named a Leader in 2022 Gartner Magic Quadrant for B2B Marketing Automation Platforms

Article

Salesforce named a Leader in 2022 Gartner Magic Quadrant for B2B Marketing Automation Platforms