Predictions 2022: Customer Insights Pros Must Act Decisively, Or They'll Get Lost In The Fog
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Brandon Purcell Brandon Purcell
Posted Nov 3, 2021 8 min read
Predictions 2022: Customer Insights Pros Must Act Decisively, Or They'll Get Lost In The Fog

Forrester's customer insights predictions indicate that bold, creative, and collaborative customer insights pros will succeed in 2022.

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