Simplifying usability and adding performance capabilities characterize the newest release of Oracle's OPERA Cloud. The Property Management and Sales and Event Management services of OPERA Cloud represent two dimensions of a single Oracle Hospitality solution, which combine to improve workflow across hotel departments, leading directly to greater efficiency and revenue-generating opportunities.
On the OSEM side of the house, one of the most-important new features is the addition of BI Publisher. Just like hoteliers can customize folios and confirmation letters, operators now can independently use BI Publisher to modify and tailor banquet event orders (BEOs) and contracts. Previously, changes to such templates required assistance from Oracle consulting or support.