The Path To Becoming The Most Important Member Of The Executive Team | Customer Success and Product Experience Software | Gainsight
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Chris Hicken Chris Hicken
Posted Mar 9, 2020 10 min read
The Path To Becoming The Most Important Member Of The Executive Team | Customer Success and Product Experience Software | Gainsight

Success has frequent, meaningful interactions with customers. They develop a deep understanding of the customer's problems and how the company can offer a better overall solution.

So why are Success leaders often second-class citizens on the executive team?

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