Associated with
Zoë Lefeuvre
Posted Aug 19, 2020
•
10 min read
Change the Game in 5 Minutes: Omada Health Embraces 3 Unshakeable Pillars of Customer Success | Customer Success and Product Experience Software | Gainsight
Welcome to our Change the Game in 5 minutes Series. In these conversations, we talk with customer success leaders who are role models for others who want to serve customers better. Arvind Stokes, VP of Customer Success and Support at Omada Health, certainly fits the bill. Today we find out why the "digital hospital" needed to change the way it managed clients, how Arvind led the customer success transformation, and what's happened at Omada Health as a result.
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