Associated with
5 min read
The Payoff of Personalized Customer Service
Delivering a personalized customer experience (CX) is about relevance, not just speed, shows The State of Customer Experience report from Genesys. That means listening to, understanding and meeting customer expectations and needs.
More Ways to Read:
🧃
Summarize
--
The key takeaways that can be read in under a minute
Sign up to unlock
Worth the squeeze
Get access to the condensed version of this piece, and every other article on The Juice, and so much more.
Start a free account on The Juice and we'll send you weekly emails sharing which podcasts, blogs, guides,
etc. are trending with other marketing or sales pros. We call it the Top 5!
Other content from
Genesys
Featured by agorapulse
