7 Realistic Customer Service Trends for 2016
Associated with
Sven Riehle Sven Riehle
10 min read
7 Realistic Customer Service Trends for 2016

Seven realistic and actionable projections of customer service trends for 2016. Conversational commerce, intelligent self-service, omni-channel, and more.

More Ways to Read:
🧃 Summarize The key takeaways that can be read in under a minute
Sign up to unlock
Featured by Share Your Genius
but how do you know your pod is working?
Article