Let's face it: the stakes of managing Salesforce have never been higher. The platform is fully integrated into all parts of the business and so, if one thing goes wrong, the consequences could be catastrophic. And to make things worse, Salesforce, as a platform, has only become more complicated. "Over the past 5-7 years, Salesforce has become much more technical," explains Colby Ricker, AVP Central at Sweep. "The gap between a business user requesting a change and a technical user making the change has become bigger and wider."

This, in turn, makes managing the platform – and the occasional error messages – much more complex. So, how can you make sure you're able to solve potential errors, while also working to prevent them from happening in the first place? The answer, of course, is to integrate AI. Or to be more accurate and specific, by using a tool that leverages AI. By doing so, you'll be able to increase your efficiency, improve your productivity, and uplevel your day-to-day work in Salesforce and beyond.