Sofitel New York recognizes the importance of being a planner's support system and offers elegant meeting spaces and a seamless planning process. By using technology like Smart Custom Proposals, Response Automation, Cvent Event Diagramming, and Cvent Passkey, the hotel is able to attract, convert, and manage group business effectively. These tools have resulted in increased bookings, improved response times, and enhanced guest satisfaction. Download the case study to learn more about how Sofitel New York became preferred by event planners and achieved success in the industry.