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Posted Apr 27, 2016
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4 min read
ITSM Wisdom from HDI Conference 2016 - Freshservice Thoughts
HDI Conference 2016 was definitely one for the books. There's a lot more to life at the service desk than that gets out in the open. With technology moving at the speed of light – bots doing most of the work for us, automation taking over the grunt work, and self-service saving people from being...
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