From his first job giving prison tours to becoming one of the greatest marketers operating right now, tapping into Jay Baer's brain is like having your own set of marketing playbooks.

Jay got into the internet before it really existed and has stayed ahead of the curve ever since. Join Daniel and Jay as they get into why speed is becoming a necessity in customer experience and marketing, how you should think about creating content, and the importance of talking to customers.

You'll also hear why Jay believes marketers should spend far more time focussing on customer retention and not just customer acquisition.