Making Better Help Videos
Associated with
Jeff Vincent Jeff Vincent
Chris Lavigne Chris Lavigne
Posted Jan 3, 2014 3 min read
Making Better Help Videos

Support videos are just about the most efficient tools under the sun! By placing valuable knowledge in your customers' hands, you can spend way less time repeating explanations, and more time delving into deeper issues.

Here at Wistia, we make lots of tutorial videos that live in our support documentation. Most of those videos are comprised of three elements:
1.Product screencasts
2.Voiceovers
3.Live action video