If you really want to get inside your website visitors' heads-to know what they actually think about your site, and how they think it could be better-you're in the right place.

But!, we're not here to give you just another list of feedback tools to choose from.

There are plenty of website feedback tools out there to help you understand your customers, and software (like Hotjar!) that make them easy to use; but no matter which feedback tool(s) you choose for your site, the effectiveness of each comes down to one thing: how are you going to use it?

And we're going to help you figure that out.