![What is a chatbot and how it works [+Benefits]](https://main-app-production-public.s3.amazonaws.com/jmtqly5cf2a0sknj6vufysx1iomg)
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Pradeep Vasudev
16 min read
What is a chatbot and how it works [+Benefits]
Chatbots are a must-have for modern-day customer service. Learn how it works, its importance and types - and which type best suits your support team.
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