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15 Call Center Metrics to Track in 2024 (+ Pro Tips)
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Rohan Chhabra Rohan Chhabra
Jayadeep Subhashis Jayadeep Subhashis
19 min read
15 Call Center Metrics to Track in 2024 (+ Pro Tips)
Sprinklr Sprinklr

Learn about key call center metrics, including their formulas, interpretation and tips for improvement. Discover how to assess call center metric monitoring tools.

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