As Douglas Kehring wrote in previous articles, "customer success is Oracle's North Star." Whether we engage with customers directly or help behind the scenes, the work we do enables our customers to solve their most critical challenges and take advantage of strategic opportunities. From planning their technology strategies through adopting and continuously innovating, our customers rely on us as problem solvers, trusted advisors, and partners in helping them achieve their goals. They turn to us to help them achieve cost savings, free up resources for higher value activities, better manage their businesses, and innovate so they can stay ahead of change, delight their customers, and continuously differentiate themselves.