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Jeff Lawson
21 min read
Counterintuitive Lessons on Getting Better as You Scale, From Twilio's CEO
13 years after Twilio first launched, CEO and co-founder Jeff Lawson opens up about the peaks and valleys to share a set of unconventional company building lessons on how to get better as you scale - from introducing new products and refining go-to-market strategies, to focusing annual planning and making post-mortems more effective.
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