Associated with
Nick Mehta
Dan Steinman
Posted Apr 13, 2017
•
6 min read
Gravity: All of Your Clients Are at Risk | Gainsight.com
With customers getting ever more power in business relationships through low commitment pricing models (e.g., month-to-month or utility pricing) and low friction switching costs (e.g., cloud), an irresistible force is dragging on your client base.
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