5 Top Tips for Marketers Conducting Customer Experience Research | UserTesting Blog
Associated with
Michael Mace Michael Mace
7 min read
5 Top Tips for Marketers Conducting Customer Experience Research | UserTesting Blog

Our recent webinar on how fast human insight is revolutionizing marketing resulted in some great questions from the audience. They mirrored things we hear from many other customers, so we wanted to share the answers here. The topics include:
Tips for setting up your first study
Skews from online testing
Fair use of test videos
What do you do when participants don't agree?
Should you give raw videos to execs?

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