How Gainsight Support Uses Gainsight | Customer Success
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 Steven Davis Steven Davis
Posted May 3, 2018 20 min read
How Gainsight Support Uses Gainsight | Customer Success

Gainsight segments our customers into three groups. Currently, we offer Standard, Premier, and Elite support packages. Additional packages include things like a dedicated point of contact, expedited SLAs, and extended support hours.

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