Integrate to accelerate: Why your contact center needs integrations for seamless CX
Associated with
Raghavendra Rao Raghavendra Rao
5 min read
Integrate to accelerate: Why your contact center needs integrations for seamless CX

Contact center agents on average use about 12 tools to go about their day. That's a lot! Today, there are tools available for every step of customer interaction – from auto dialing voice calls to feedback surveys. While having the best tools for every task is great, having to access each of them separately to get the required information can become tedious for your agents, slowing down your contact center's day-to-day operations. Make seamless unified experiences possible with Sprinklr Service

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