City of Saint Paul: Driving transparency in government with Zendesk
Associated with
Drew Nelson Drew Nelson
Mary Gleich-Matthews Mary Gleich-Matthews
Posted Feb 17, 2022 5 min read
City of Saint Paul: Driving transparency in government with Zendesk

The city of Saint Paul, Minnesota, is home to more than 300,000 people. A growing majority of residents are people of color and most are renters, rather than property owners. This demographic shift away from predominantly white, single-family homeowners has impacted the way local government agencies engage with and serve constituents. As part of a [...]