Fujitsu operates a range of services and solutions to support its customers' journey to enterprise-wide digitalization. For example, Fujitsu's FAST portal enables employees and customers to self-serve support requests, and allows developers to move code into production to deliver
innovation to its customers. Fujitsu also relies on other key back-end applications such as its automated billing systems to provide its services. It's essential that all these applications operate seamlessly to ensure great customer experiences. In addition, Fujitsu offers solutions to help its customers improve the performance of their own digital services, such as its Digital Performance
Management service. Fujitsu adopted Dynatrace both for ensuring its own applications and services deliver an excellent user experience,
as well as to provide the capabilities that underpin the performance management solutions itoffers to its customers.