Welcome to Experience TV, a live show on social channels about the economic revolution we're living through-the Experience Economy-where brands compete on the quality of their customer experiences.

Here you'll find the replay of our latest episode and all resources mentioned within. Follow me, Katie Martell-on Twitter, LinkedIn, or the show's Facebook page-to catch future episodes.

Episode 7 looked at the state of small businesses, how some are pivoting to accommodate COVID restrictions and consumer behavior, and how customer experience (CX) expert Jay Baer recommends driving growth in a time of yurt dining.