Associated with
Spencer Lanoue
7 min read
5 User Testing Lessons I Learned from Peanut Butter & Jelly Sandwiches
Have you ever written a test plan that made perfect sense to you, but it totally confused your test participants?
Whether you're new to user research or a seasoned vet, it happens to everyone. But, why does this happen? I'll explain, but first I want to tell you a story.
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