![How to Map Omnichannel Customer Journey [Steps + Best Practices]](https://main-app-production-public.s3.amazonaws.com/duz3l496anjwp8fz15zmj6uk4azi)
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Micah Solomon
11 min read
How to Map Omnichannel Customer Journey [Steps + Best Practices]
An omnichannel customer journey presents the customer's journey across channels as they interact with your business, from awareness to loyalty. Read more.
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