RPM is an independently owned and operated residential
mortgage lending company with more than 800 loan
agents and employees. Each loan advisor and employee
is empowered to deliver the best possible experience for
residential lending customers.
RPM has come to be recognized for its "Can Do, Will Do"
service ethos. It's now deeply engrained in the culture
and performance of everyone at RPM.
With more than 60 RPM branch locations throughout
Arizona, California, Colorado, Oregon, Texas, Utah and
Washington, RPM has been able to meet an increasing
customer demand. RPM also began its own private
mortgage banking operation to process loans more
quickly, accurately, and safely
RPM clearly needed and wanted to find a digital solution. "It really
made sense to go with DocuSign. Our entire sales force was
thrilled to be able to operate fully digitally with DocuSign. We
really took the time consuming element of getting things signed
up-front out of the process," says Mohammadi.