Associated with
Steven Carr
5 min read
What is the empathy gap?
When it comes to creating a world-class customer experience, you need to mind the gap-the empathy gap, that is. But before we dive right in, let's first set the stage. Briefly, don't worry.
More Ways to Read:
🧃
Summarize
--
The key takeaways that can be read in under a minute
Sign up to unlock
Worth the squeeze
Get access to the condensed version of this piece, and every other article on The Juice, and so much more.
Start a free account on The Juice and we'll send you weekly emails sharing which podcasts, blogs, guides,
etc. are trending with other marketing or sales pros. We call it the Top 5!
Other content from
UserTesting
Featured by Tourial
