Associated with
Shar VanBoskirk
Posted Dec 7, 2022
•
6 min read
A Customer-Obsessed Analyst Joins The Customer Experience Team
I'm pleased to share that on November 1, 2022, I joined Forrester's customer experience (CX) team reporting to Rick Parrish. This group is core to creating Forrester's customer experience service and the CX Leader Success Cycle, which guides how CX leaders improve performance and justify greater investment in customer experience. Now, this doesn't mean that [...]
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