Associated with
Nick Mehta
Posted Jun 4, 2020
•
5 min read
Going Back to Offense: 6 Things We Learned from Our Second COVID-19 SaaS Retention Survey | Customer Success and Product Experience Software | Gainsight
We know a lot has changed in two months, so we decided to re-survey the same base and review how they are thinking about their clients and retention in the coming months.
Here's what we learned:
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